â Frequently Asked Questions
Common questions and helpful answers all in one place.
How do I install the indicator or EA in MT4?
Simply place the `.ex4` file into your `MQL4/Indicators` folder, then restart MT4. Youâll find it in the Navigator panel ready to be dragged onto a chart.
How do I install the indicator or EA in MT5?
Simply place the `.ex5` file into your `MQL5/Indicators` folder, then restart MT5. Youâll find it in the Navigator panel ready to be dragged onto a chart.
Can I use it on multiple trading accounts?
Yes, you can use our products across multiple accounts and devices for the duration of your subscription.
Is it compatible with MT5?
Yes â all our products are compatible with MT5 platform, just choose the correct version when ordering.
Do I need a license key?
Yes, your license key will be emailed to you along with your purchased product within 24Hrs.
Can I use it on demo and live accounts?
Yes, you can use your licensed product on both demo and live accounts.
What timeframes or pairs does your software work best on?
Each tool is different. See the product page for recommended use cases, but most are designed to be flexible across majors and popular timeframes.
What payment processor do you use?
We use Stripe to process all transactions.
Whatâs the refund policy?
Due to the nature of digital products, all sales are final. However, we offer full support to resolve any issues.
What if I need help setting it up?
Just reach out! We provide full support and can guide you through setup or troubleshooting.
